Will Ipads Really Replace Waitstaff Someday
Not even a single area which has been sidelined by the current growth in technology. There is an obvious reason for this; every business is looking for ways to enhance overall efficiency at the least cost possible. Have a look on why you should think of using Ipads instead of waitstaff in your restaurant. Restaurant or in charge of one, it is the high time you start doing your close analysis of key areas which you can enhance by the use of technology. To connect easily, any competitive advantage approach is developed from the current business weaknesses. This should provoke your thoughts to closely look at areas which have been derailing your business for a long time. If you take a quick audit on this, you will realize that you need to do something to your waitstaff; this is a very sensitive area which can either make or break your business. It is common for any restaurant to lose key employee who had a very strong relationship with your regular customer. The entire management of this is obviously very difficult because new employees normally take time to adjust to their new working environment as well as customers. It is normal for a customer to get into your restaurant and takes some time before he or she is served. Some of these mistakes which are sometimes hard to realize have greatly affected most of the businesses; they have continued losing their customers daily. It is also a very hard task to monitor how every waitstaff handles your customer. There are those who will have exquisite customer care services and those who will only do things right only when you are present. These are some shortcomings which come with the manual method of managing your restaurant customers. A quick idea of deploying new waitstaffs may come into your mind, however, not very many people are pleased with businesses which keep on hiring and firing their employees. The worst of it all is that this method is normally very expensive compared to the one which is highlighted below.
Imagine of a case where a customer enters your restaurant, goes through your menu in Ipad and directly makes an order. Compare this with the traditional method where you have to have a waitstaff on standby so that he or she can wait for the customer to go through the menu so that he can make the order too; a waitstaff has to be on standby so that he can process his order and you can’t afford such a huge team.
With the above highlights in mind, it is sagacious to employ restaurant management system which integrates the entire restaurant into a single click order and instant deliveries. This is where the argument comes in whether Ipads will one day replace humans. The truth is; as people look for more efficient and cheap ways to do business, they will definitely do in various fields, waitstaff being one of them.
Source: Extra resources